Senior Manager, IT Product Management @ Marqeta | Jobright.ai

Senior Manager, IT Product Management

Company: Marqeta
Location: United States
Type: Full-time, Remote
Level: Lead/Staff
Salary: $157K/yr - $196K/yr
Experience: 10+ years

Overview:
Marqeta is an embedded finance company providing a card issuing platform for businesses to manage cards, transactions, and payment operations. The Senior Manager will lead IT Product Management and IT Software Asset Management, overseeing product strategy, demand management, organizational change, delivery, SaaS governance, and team development for internal business technology systems.

Responsibilities:

• Define and maintain the product vision, strategy, and prioritized roadmap for internal business applications (e.g., ERP, CRM, HRIS) and enterprise systems.
• Partner with business owners to understand functional requirements, pain points, and technology investment priorities.
• Act as the business owner proxy for internal BT systems — managing backlogs of features, defects, and enhancements.
• Define and track product metrics in partnership with relevant stakeholders and conduct ongoing analysis to measure performance, usage, and business value realization of deployed systems.
• Design and lead the Plan and Commit process with business stakeholders for all BT technology requests.
• Define criteria for prioritizing BT projects and enhancements based on strategic alignment, risk reduction, ROI, and operational impact.
• Forecast and allocate BT resources (personnel, budget) across the prioritized portfolio of projects and operational enhancements.
• Partner with BT Strategy & Operations to establish product governance mechanisms including Steering Committees.
• Lead change management strategy, stakeholder analysis, and impact assessments for all major system implementations and upgrades.
• Oversee QA and UAT processes to ensure systems meet business requirements before deployment.
• Own and maintain the BT release calendar, coordinating deployment windows to minimize business disruption and risks.

Qualification:
Required:

• 10+ years of experience in IT/business systems product management, or a related discipline with 5+ years of experience in people management.
• Demonstrated experience owning end-to-end product strategy and delivery for internal enterprise systems (ERP, CRM, Enterprise AI, or similar).
• Strong understanding of SaaS governance, software asset management, and IT financial management best practices.

Preferred:

• Experience at a high-growth technology company.
• Familiarity with ITAM frameworks and ITSM/ITAM platforms.

Benefits:

• Multiple health insurance options
• Flexible time off
• Retirement savings program with company contribution and after-tax contributions
• Equity in a publicly-traded company
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support remote work model
• Annual development dollars to support people growth and development.